The Magnet Recognition Program® was developed by the American Nurses Credentialing Center (ANCC) to recognize healthcare organizations that provide nursing excellence.
The program also provides a vehicle for disseminating successful nursing practices and strategies.
Recognizing quality patient care, nursing excellence, and innovations in professional nursing practice, the Magnet Recognition Program provides consumers with the ultimate benchmark to measure the quality of care that they can expect to receive. When U.S. News & World Report publishes its annual showcase of "America's Best Hospitals", being a Nurse MagnetTM facility contributes to the total score for quality of inpatient care. Of the hospitals listed on the exclusive 2007 Honor Roll rankings (July 23, 2007), seven of the top ten were Magnet hospitals.
The Magnet Recognition Program is based on quality indicators and standards of nursing practice as defined in the American Nurses Association's Scope and Standards for Nurse Administrators (2004). The Scope and Standards for Nurse Administrators and other "foundational documents" form the base upon which the Magnet environment is built. The Magnet designation process includes the appraisal of qualitative factors in nursing. These factors, referred to as "Forces of Magnetism" were first identified through research done in 1983.
The full expression of the Forces embodies a professional environment guided by a strong visionary nursing leader who advocates and supports development and excellence in nursing practice. As a natural outcome of this, the program elevates the reputation and standards of the nursing profession.
Read more about West Penn's achievement:
About West Penn Hospital
Professional Paradigms Magnet Recognition issue
Magnet Moments
In 2007, The Western Pennsylvania Hospital Nursing Division inaugurated the "Magnet Moments" program to share with everyone at West Penn the recognitions our nurses have received from patients, clients or others outside the Hospital.
Each recognition reflects the support and dedication of everyone at West Penn for providing the highest level of care and service, in the Hospital and in the community.
A new "Magnet Moment" is displayed each month in the Hospital, and the monthly displays are reproduced in Professional Paradigms, the West Penn Hospital Nursing Division's peer-reviewed professional journal.
Service Excellence
Nursing departments and staff are recognized almost daily on Service Excellence cards that are available for patients, families, and other employees to complete, as a way to recognize outstanding service. Samples of recognitions include the following:
"_______, RN, Cardiothoracic ICU, cared for my mom and I cannot say enough about the wonderful care! Being a nurse for 20+ years myself, I don't think I could have taken better care of her. He is truly an asset to West Penn Hospital and the nursing profession!
- Patient family member, West Penn Hospital
“_______, RN, Progressive Care Unit, is so caring. I felt so at ease knowing she was watching out for my personal care. She always checked to see if I was OK or needed anything. Loved her smile.”
- Patient, West Penn Hospital
“My loved one was brought to West Penn for testing. _______, RN, Hematology/Oncology and Bone Marrow Transplant Unit, was one of his nurses. We feel that the nurse not only demonstrated all of your service standards — he also showed genuine concern for the patient. People like him make it much easier to cope with the health problems that brought us here in the first place. Thanks.”
- Patient family member, West Penn Hospital
“_______, PCA, Medical-Surgical Progressive Care Unit, defines Patient Care Associate … She is very caring with her patients. She talks to them, eases their worries and more important, listens to them. One day, she took the word team player to the ultimate meaning. She was the only PCA and did vitals, Accuchecks and handled many blood draws. Her beautiful smile that soothes patients never waned. Thanks, for going that extra mile.”
- Employee, West Penn Hospital
West Penn Nurses in the Media
West Penn nurses are routinely featured in local, regional and national media for their professional accomplishments. Recent mentions include the following:
Esther Atwood, MSN, RN, NE-BC, manager, West Penn
Burn Center, was quoted in an article on the front page of
the March 21 Pittsburgh Tribune-Review, reprinted in the
Kittanning Times-Leader and Valley News Dispatch, about
a September 11 survivor's visit to West Penn
Burn Center.
Dona Wilfong, MSN, RN, director of clinical operations
at West Penn Allegheny Health System’s STAR simulation center, was among
those mentioned in a story about the STAR center in the
May 2008 issue of Pittsburgh Professional magazine. Ms. Wilfong and the STAR Center were also featured in a story in the Johnstown Tribune Democrat, May 3.
Robin Crawford, RN, Digestive Diagnostic & Treatment
Center, was also featured in the May issue of Pittsburgh
Professional in a story about dragon boating in Pittsburgh.
Robin was interviewed as a member of the U.S. Women’s
Senior Team that competed in the September 2007 international
dragon boat championships in Sydney, Australia.
As part of a “Salute to Nursing” issue in May, Hospital News ran profiles of Darlene Gattens, MN, RN, clinical instructor, West Penn Hospital School of Nursing; Cynthia A. Mueller, RNC, clinical coordinator of the Neonatal Transport Team at West Penn, and Cheryl Lenhart, HRM, BSN, RNC, manager of the Medical Short Stay Center and IV Therapy Department at West Penn.
West Penn Hospital’s Cameos of Caring award winners with advanced nursing degrees were noted in the August 30 edition of the Pittsburgh Business Times. They are Esther Atwood, MSN, RN, NEA-BC, manager, West Penn Burn Center (Advanced Practice Nurse, Administrative Focus Award); Mary "Terry" Hurley, MSN, CRNP, Department of Medicine (Advanced Practice Nurse, Clinical Focus Award), and Cheryl Renker Jacobson, MSN, RN, CRNP, West Penn Hospital School of Nursing (Nurse Educator Award).
All West Penn Hospital Cameos of Caring winners were featured in the October issue of Hospital News: Mary "Terry" Hurley, MSN, CRNP, nurse practitioner, West Penn Department of Medicine; Lori Prendergast, BSN, RN, clinical coordinator, Bone Marrow Transplant, Hematology/Oncology, Western Pennsylvania Cancer Institute; Esther Atwood, MSN, RN, NE-BC, manager, West Penn Burn Center; and Cheryl Renker Jacobson, MSN, BS, CRNP-Pediatrics, instructor, West Penn Hospital School of Nursing.
Nancy E. Cobb, MSN, RN, CNE, director, School of Nursing, was quoted in an article in the Summer 2008 issue of the National League for Nursing's newsletter, The NLN Report. She commented on the struggles and successes of the Pennsylvania League for Nursing,which Ms. Cobb currently serves as president. West Penn’s School of Nursing, founded in 1892, is among the first to be accredited by the NLN, which was founded in 1893 as the American Society of Superintendents of Training Schools for Nurses and “promotes excellence in nursing education to build a strong and diverse nursing workforce.”
Several media outlets covered the reunion of former patients and families of the Neonatal Intensive Care Unit at West Penn Hospital, held September 14 at The Children’s Museum of Pittsburgh. The Pittsburgh Tribune-Review and Pittsburgh Post-Gazette both ran stories on September 15 and quoted Lisa Graper, BSN, RNC, NICU manager. WTAE-TV aired a story September 14.
The Uniontown Herald Standard on October 17 covered a burn-prevention presentation by Sandy Smith, BSN, RN-BC, Burn Outreach coordinator at the West Penn Burn Center, at St. John the Evangelist School in Uniontown.
Cynthia A. Mueller, RNC, Neonatal Transport Team coordinator, was interviewed for an article that appeared in the November issue of Mid-Atlantic Nursing, a new Gannett publication. The topic was how nurses can avoid burnout, the focus of Ms. Mueller's speech at this year’s School of Nursing graduation.
West Penn Hospital's Neonatal Intensive Care Unit nurses were featured in a story that was covered by a number of media outlets, about a West Penn Hospital junior volunteer who collected and donated 600 baby outfits for the unit. WPXI-TV ran a story October 22 and the Valley News Dispatch ran a story October 23. In addition, the Pittsburgh Post-Gazette ran a brief story in its PG North section on October 30. The Pittsburgh Tribune-Review and the Pine Creek Journal both ran stories November 6.
Barbara Welsh and Howard Aikens, RN, of the Joslin Diabetes Center affiliate at The Western Pennsylvania Hospital appeared in footage of the Center shown on the Jennifer TV Show, featuring Jennifer Antkowiak, on November 16.
West Penn Nursing Wins Communications and Marketing Awards
West Penn Hospital Nursing Division communications and marketing materials routinely receive awards in national and international competitions.
MarCom Awards
Nursing Division communications materials received two awards in the 2007 MarCom Awards competition and an award in the 2008 competition. The MarCom Awards is an international creative competition that recognizes outstanding achievement by marketing and communication professionals. The Gold Award is presented to those entries judged to exceed the high standards of the industry norm.
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West Penn Hospital received a Gold Award in 2007 for the entry “Magnet Recognition Celebration” in the Marketing/Promotion Campaign/Special Event category.
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West Penn Hospital received an Honorable Mention in 2007 for the entry “Professional Paradigms” in the Employee Publication/Internal Magazine category.
- "Professional Paradigms" received an Honorable Mention again in the 2008 MarCom Awards, in the Employee Publication/Internal Newsletter category.
The competition annually draws more than 5,000 entries from throughout the United States and several foreign countries. Entries and winners range in size from individual communicators to media conglomerates and Fortune 500 companies. MarCom Awards is administered and judged by the Association of Marketing and Communication Professionals, an international organization consisting of several thousand creative professionals.
2008 Healthcare Marketing Awards
The following West Penn Hospital Nursing Division communications materials won awards in the 25th Annual Healthcare Advertising Awards sponsored by Healthcare Marketing Report:
- Professional Paradigms Magnet issue - Silver Award
- "Magnet Recognition Video" - Merit Award
A record number of more than 4400 entries were received in this year's competition. A national panel of judges reviewed all entries for creativity, quality, message effectiveness, consumer appeal, graphic design, and overall impact.
The Healthcare Advertising Awards, the largest and most widely respected healthcare advertising awards competition, is sponsored by Healthcare Marketing Report, which covers all aspects of healthcare marketing, advertising, and strategic business development.
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